At phpub, we take your privacy seriously. This page explains exactly what personal information we collect, why we collect it, how we use it, and the rights you have as a player based in the Philippines.
When you register and use phpub, we collect personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required for identity verification and account management. We also collect financial information such as your preferred payment method details and transaction history in order to process deposits andwithdrawals securely. Device and usage data — such as your IP address, browser type, and session activity — are collected automatically to help us detect fraud, maintain platform security, and improve your overall experience. We may also collect information you provide when you contact our support team or respond to surveys. All data collection is conducted in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), and we only collect what is genuinely necessary for the purposes described in this policy.
The personal data we collect is used primarily to create and manage your phpub account, verify your identity, process financial transactions in Philippine pesos, and deliver the entertainment services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies — these communications are not optional as they are essential to the safe operation of your account. Your transaction history and usage data help us detect suspicious activity, prevent fraud, and comply with anti-money laundering obligations under Philippine law. We may use aggregated, anonymised data to analyse platform performance and improve the features available to players across the Philippines. If you have opted in to receive promotional communications, we may use your email or mobile number to inform you about relevant offers on the Promotion page — you can withdraw this consent at any time through your account settings. We do not use your personal data to make fully automated decisions that significantly affect your rights without human oversight.
phpub does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary and under strict data processing agreements that require them to protect your information. In certain circumstances, we are legally required to disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts when presented with a valid legal order or when disclosure is necessary to prevent serious harm. If phpub undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. All third-party partners we work with are required to maintain data security standards consistent with the Philippine Data Privacy Act. We will never disclose your data to any party outside these defined categories without your explicit prior consent.
As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 regarding the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold on your account, and the right to request corrections if any information is inaccurate or incomplete. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team through the details available on the platform — we will respond to all verified requests within the timeframes required by applicable law. We are committed to making this process straightforward and respectful for every player on phpub.
phpub uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and provide a personalised experience when you visit our site. Essential cookies are required for the platform to operate and cannot be disabled — these include session cookies that keep you logged in and security cookies that help protect your account. We may also use analytics cookies to understand how players navigate the platform so we can identify areas for improvement, though these do not collect personally identifiable information in isolation. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may affect the functionality of some features on phpub. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with applicable Philippine privacy regulations.
We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, secure server infrastructure, access controls that limit who within our organisation can view your personal information, and regular security assessments. Despite these precautions, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your phpub account and to enable any available two-factor authentication. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law, anti-money laundering regulations, and our legitimate business interests. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you close your account, we will inform you of the applicable retention period for your data at the time of closure.
Your personal information is never sold or rented to third parties for marketing purposes.
We follow the Philippine Data Privacy Act of 2012 in all data collection and processing activities.
You can request access to or correction of your personal data at any time through our support team.
All sensitive data is stored with encryption and protected by strict access controls within our systems.
You may request deletion of your data where it is no longer needed, subject to legal retention requirements.
We review and update this Privacy Policy regularly — continued use of phpub means you accept the latest version.
If you have any questions about how phpub handles your personal data, or if you would like to exercise your data rights, our FAQ page is a good starting point. You can also create an account to manage your privacy preferences directly.